magicJack Free Features
magicJack Free Features | Frequently Asked Questions | Available Area Codes
magicIn
Each magicJack includes a free phone number from one of many metropolitan areas around the country. This number can receive free incoming calls from around the world.
magicOut
All US/Canada calls are free when using your magicJack. You can use your magicJack at home or at your business.
Free Local & Long Distance Calling
USA and Canada - You can use magicOut at home or at your business for free local and long distance calls.
Free International Calling
Take the magicJack with you when you travel to other countries. Call back to the U.S. and Canada for FREE. Use the magicJack anywhere you find high speed internet service.
You may find that your greatest savings are where you call from another country to the US or Canada for FREE. Just make sure that your travel destinations have high speed internet access available. Most locations of Embassy Suites, Hampton, Hilton, Holiday Inn offer FREE internet access.
Free Voice Mail
Simply install your magicJack and follow these directions:
- From your phone (that is plugged into your magicJack) dial your own number.
-OR-
Click the Voice Mail button on your Softphone (the phone displayed on your computer screen). - When you hear a voice, press the * (star) key.
- When prompted, dial the default password 1234 on your phone or Softphone.
Please change your password once you’ve accessed your account. - Follow the prompts to personalize your options.
Free Call Waiting
Use the flash button on your telephone to toggle between calls. If phone does not have a flash button just tap the button you normally use to hang up your phone.
You can also use your computer mouse to toggle between calls by clicking on the number you choose.
Three Way Calling
This feature is available when you have 2 inbound calls.
- Press # + # when you have 2 inbound calls to merge them.
- Pressing # + * will to put both calls on hold. Now press the flash button on your phone to speak with only to the original first caller -OR- with your mouse pointer click on the number you wish to talk to on the softphone display.
Enhanced 911 Service
Each magicJack also includes 911 emergency telephone service for U.S. users. Dialing 911:
- is FREE and available anywhere in the United States and easy to activate when you plug in your magicJack.
- requires prior activation on your part by supplying your correct service address and updating your address if you use it at an alternate location.
- will NOT function during a broadband or power disruption/outage, or if the magicJack is damaged or disabled. For these reasons, you should maintain an alternate means of dialing 911 and inform all users of your magicJack.
Portable Contact List and Call Logs
Create and store a copy of your contact list on your magicJack and take it with you for use on any computer. Your contact list, along with your call logs will be saved securely on your magicJack. (Contact list and call logs can be accessed without an Internet connection).